6 Responses

  1. Vlad
    Vlad October 22, 2013 at 9:13 am |

    This is the way I want to work with clients. No surprises, no squirreling away to design land, and actionable feedback. Working with them to execute awesome. Fantastic article, George.

    Reply
    1. George
      George October 22, 2013 at 9:17 am |

      Thanks, Vlad! It took a while to come to these conclusions, but it definitely feels right now that we’re in it. Glad you agree!

      Reply
  2. Razvan
    Razvan October 22, 2013 at 9:18 am |

    Enlightening post. One of the realities we’re finding with so many different desktop display settings out there is that some of what we used to be able to address with static comps is being further fleshed out in development we’ve handed the site over to the client for QA.

    On responsive, that’s been the expectation we set from the get go – show some wireframes, do a design comp, know that there will be at least a couple revision rounds once the template is built. I love the idea of doing a lo-fi static mock up. That would make the process clearer for the client and smoother for us all.

    Reply
  3. Andrew
    Andrew October 22, 2013 at 9:19 am |

    I have found that simplifying terminology and dumbing things down for clients whilst judging their level of awareness works then educating them in the explaining each aspect in the correct terminology afterwards works well and helps it stick.

    Reply
  4. Laurentiu
    Laurentiu October 22, 2013 at 9:21 am |

    I have found that simplifying terminology and dumbing things down for clients whilst judging their level of awareness works then educating them in the explaining each aspect in the correct terminology afterwards works well and helps it stick.

    Reply
    1. Christian
      Christian October 22, 2013 at 9:22 am |

      That’s pretty neat, Laurentiu! In my experience, though, nothing beats a real device in their hands. If nothing else, every client should have a smart phone in their pocket. Just make sure you’ve spent time with device testing before you go that route! 🙂

      Reply

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